Blocky Intros

Send us an email

FAQ (Frequently Asked Question)

How can I place an order?

To place an order, simply browse our website, select the desired items, and add them to your cart. Follow the checkout process, providing the necessary information, and complete your purchase.

What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure payment gateways. You can view the available options during the checkout process.

When will I receive my delivery?

The order goes through a rendering process, we deliver within 24 hours.
Just wait for you to receive an email with your order to download it.

How can I contact customer support?

You can reach our customer support team through the “Contact Us” page on our website or by emailing service@blockyintros.com. We aim to respond to all inquiries within 24 hours.

What is a Minecraft skin?

Minecraft skins are 64×64* pixel image files in PNG format. These tell the Minecraft software what color to generate pixels and at what opacity on the in-game avatar’s model. Below is an example of what these templates typically look like (size has been increased for easy viewing)

Why doesn't my skin appear in the cart?

Sometimes the skin may give an upload error, if this happens we recommend uploading it again and adding it to the cart.
(it’s an error we’re trying to resolve)